Casino-Mate – The Aussie’s Site

Look and Feel

greets you with something of a rough mug leering at you on the home page, but once you get past that you find a basic but well executed web casino. It has a sensible interface with easy download of gaming software to your computer and also has a software option for Android phones and tablets. The site is based with an Australian company and pitches itself to Australian players as seen by their reference to video poker and slots games as “pokies” throughout the site. There is also a separate page just for bonuses and promotions.

Security and Banking

You will find a  128-bit Secure Socket Layer (SSL) encryption for the whole website. Customers are also required to supply proof of identity, copies of their credit cards, a signed purchase history of their transactions when cashing out. They deal in all the major currencies of the world as well as allowing Visa and Mastercard deposit withdrawals, but the exact details vary depending on what country you are playing from. It should be noted that Casino-Mate does not accept players from the United States at this time. All withdrawals are processed in under a week, and with some methods can be done in the same day. Other transfer options include UkashSkrillEcoPayz/EcoCardMyBankClick2Pay and EntroPay.

Casino Accreditation’s

The casino is fully licensed by the Lotteries and Gaming Authorities of Malta and are headquartered there. They are certified by eCOGRA, the online gaming regulation agency. They are also partnered with the Vegas Partner Lounge who are similarly accredited.

Software and Games

You will find games like blackjack, craps, roulette, slots and video poker on Casino-Mate, which can be accessed by downloading their casino software. Installation of the software is simple. Games run on the Microgaming™ software platform, one of the web’s most established and stable platforms for gaming. Pub slots offer an authentic experience of playing in an Australian watering hole, and there’s a huge variety of other slots and video poker games as well. Players can enjoy three reel, five reel and MegaSpin slots as well as progressive jackpots and weekly “pokie” tournaments that have low buy-ins.

They even have a “History of Pokies” section that explores the invention and development of these machines in Australia. For a more modern experience players can try themed slots including 5 Reel Drive, The Dark Knight™, Hellboy™ and Tomb Raider™. Video poker fans will also find Aces & Faces Poker, All Aces Poker, Jacks or Better Poker, Tens or Better Poker just to mention a few popular varieties. Multiple varieties of blackjack are on offer, and players who enjoy table games will find loving recreations of the experience of playing roulette and craps on a casino floor.

Customer Service

A dedicated call centre that operates 24 hours a day, 7 days a week is the backup for this casino. Calls are toll free from Australia, the United Kingdom, Canada, Germany, the Netherlands and Switzerland. Languages spoken are English, French, German, Russian or Dutch. You can also participate in a live instant chat through the website. Support is also available by email, and in addition to the languages spoken at the call centre, you can get assistance in Spanish, Portuguese, Swedish or Japanese by this method.

WEBSITE

The website has a Flash option to play instantly via browser, but this offers only a limited range of games. For the full range of 600 games you must download the casino software. This software requires an IBM compatible PC. New players can enjoy deposit bonuses up to potentially 200 dollars. They are also a part of the Vegas Loyalty Lounge VIP program which offers significant benefits to frequent players.

MOBI SITE

Casino Mate is also available on the go, with its Casino-Mate Mobile Casino, using different devices players can enjoy handy entertainment. They offer the same great service and 4-tier bonus like the online casino. However, they are also affiliated with Casino UK Mobile Casino, Crazy Vegas Mobile Casino and the Golden Riviera Mobile Casino and Maple Mobile Casino.